Boca and Long Island
Our Policies
Studio Policies
Please review our studio guidelines to help keep classes safe, on time, and enjoyable for everyone.
Grip Socks Required
We are a shoe free studio. For both safety and to maintain clean studio hygiene, all clients are required to wear grip socks during class.
Grip socks are available for purchase at the studio if needed.
Studio Entry
New clients must arrive 10 minutes early to:
- Sign a liability waiver
- Familiarize yourself with the reformer
- Purchase grip socks if needed
- Inform your instructor of any injuries or limitations
Cancellation Policy
Reservations must be cancelled at least 12 hours in advance to allow waitlisted clients to join class.
Late Cancellations
- Loss of a class credit
- OR $20 fee for Unlimited Membership reservations
- $20 fee
- OR loss of class credit
Waitlist Policy
Please only waitlist for classes you intend to attend. To avoid overbooking do not waitlist for multiple classes in one day.
Membership and Class Package Expirations
- 10 Class Pack – 3 months
- 20 Class Pack – 6 months
- Unlimited Membership – 6 months
- 8x per Month Autopay – 3 months
Referral Policy
Refer a friend or family member who purchases a full price package and receive $50 off your next purchase.
This discount may also be applied toward Unlimited Membership Autopay.
Account Freezes
Memberships may be frozen or expiration dates extended for one month at a rate of $50.
- Freeze requests must be submitted prior to your billing date
- Limited to one month per request
Refund Policy
All group class and private session sales are final and non transferable.
Retail items may be returned:
- Unworn
- With original tags attached
- Within 7 days of purchase
Lost or Stolen Items
My Pilates Studio is not responsible for lost or stolen items.
We recommend bringing only essential items into the studio and leaving valuables at home.
Contact Information
Please direct all calls and texts to 516 238 8308.
If texting please include your full name.
Call 516 238 8308
Connect with us
For the best Pilates in Long Island and Boca Raton, contact My Pilates Studios to learn more about our classes, schedules, and membership options.